Privacy Policy

Last Updated: Feb 28, 2026

Introduction

At Relaxo, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your information. For any questions, please contact us at relaxo@heydeal.studio.

Data We Collect and How We Use It

We collect information to provide personalized insights, visualizations, and features related to your sedentary behavior, exercise, sleep, and other personal states.

1. Apple Health Data

Accessed solely to analyze your physical condition during sedentary periods, relaxation, sleep, and exercise.
Used to provide personalized insights, trends, and recommendations.
Processed locally on your device and never stored on Relaxo's servers.

2. App Usage Data

Tracks interactions such as completing relaxation activities or opening the app.
Helps us understand engagement and improve app performance.

3. In-App Purchase Data

Records individual purchases linked to your account (payment info is handled securely by Apple).
Used to understand feature usage and improve product support.

How We Store Your Data

Health Information: All Health Information you allow the Services to access from Apple Health or other third-party applications is processed and stored solely on your device. We do not collect, store, or have access to this data and cannot provide customer support for it. References in this Privacy Policy to collection, use, or sharing of personal information apply only to non-health information.
Non-Health Information: App Usage Data and In-App Purchase Data are stored on secure servers in Asia and may be transferred to service providers in other jurisdictions.
International Transfers and EU Residents: By using the Services or providing information to us, you acknowledge and consent that your information may be stored, transferred, and processed in Asia or other regions. If you are located in the European Union (“EU”), we will transfer your personal information in accordance with applicable EU data protection laws. You understand that laws in other jurisdictions may not provide the same level of protection as in your country. In certain circumstances, authorities in other jurisdictions may have legal rights to access your information. We disclaim any liability for such access or use beyond our reasonable control.

With service providers: Vendors assisting with services, email marketing, or app development.
For research and improvement: Shared in anonymized form with partners.
With third parties at your request or consent: To support transactions or services.
In compliance with law: If required by authorities or legal processes.
In a business transfer: If the company reorganizes, merges, or is sold.

We do not sell or rent your personal information.

Third-Party Services

Our Services may contain links to or integrations with third-party websites, platforms, or services (“Third-Party Services”).

We do not control and are not responsible for the content, privacy practices, or policies of such Third-Party Services. Your interactions with them are governed by their own terms and privacy policies.

We may also use third-party analytics or remarketing services. These providers may use tracking technologies (such as cookies or similar technologies) to measure engagement or display advertisements based on prior interactions with our Services.

How Long We Keep Your Information

We retain, store and use your information for the least amount of time necessary to fulfill our relationship with you and to provide you access to our Services and in accordance with data retention policies and Applicable Law.

Your Rights and Choices

Manage Apple Health access anytime through the Health app.
Access, modify, or delete app usage or in-app purchase data via relaxo@heydeal.studio.
Tracking & cookies: You can disable or limit tracking via browser or device settings, but some services may be affected.
Non-discrimination: Exercising your rights will not result in discrimination.

California residents may have additional rights under the CCPA/CPRA.

To exercise your rights, contact: relaxo@heydeal.studio

We will not discriminate against you for exercising your rights.

Information for European Economic Area Residents

If you are a resident of the European Economic Area (“EEA”), you have rights under the GDPR regarding the processing of your personal information.

We process your personal information only when we have a lawful basis, including:

Your consent (which you may withdraw at any time)
The performance of a contract with you
Compliance with legal obligations
Our legitimate interests in operating, maintaining, and improving the Services

You have the right to:

Access, correct, or delete your personal information
Request restriction of processing or object to certain processing
Request data portability

To exercise your rights, contact: relaxo@heydeal.studio.

If your concern cannot be resolved with us, you may lodge a complaint with your local Data Protection Authority: https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Children’s Privacy

Our Services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

Information Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no system, method of transmission over the Internet, or electronic storage can be guaranteed to be completely secure. Even with the implementation of security measures, there is always a risk that your information could be accessed, disclosed, altered, or lost due to factors beyond our control, including cyberattacks, hacking, system vulnerabilities, human error, or actions by third parties.

By using the Services, you acknowledge and accept that we cannot guarantee absolute security of your information, and you assume the inherent risks associated with transmitting or storing personal data online.

Policy Updates

We have the discretion to update this Privacy Policy at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Subject to Applicable Law, your continued use of our Services shall be deemed an acceptance of our revised policy.

Contact Us

Questions or requests regarding this policy can be sent to relaxo@heydeal.studio.

By using Relaxo, you agree to the collection and use of your data as described in this Privacy Policy.